NHNLA-certified housing counselors and managers must demonstrate a certain level of competency and mastery of their profession to gain such status. Participants who complete the NHNLA certification program will enhance their personal skills and gain the tools necessary to empower clients.

To become certified, counselors must complete the required courses and submit an application for approval. The certifications currently offered by the NHNLA are listed below. Click on the links to view the specific requirements for obtaining each certification.

All NHNLA certifications are valid for three years and are renewable once the applicant has completed the NHNLA’s requirements for recertification.

Housing Counselor Certification

This combination of courses prepares counselors to use their knowledge to assist clients in a variety of housing situations, including pre-purchase and foreclosure. Additionally, depending on the courses selected, counselors receive training on how to work with clients seeking to secure rental housing, assist victims of natural disaster, or help those in need of temporary housing. The Housing Counselor Certification provides counselors with a holistic perspective on the many types of housing concerns that clients may face.

Rental Counseling Certification

The Rental Counseling Certification is designed to cover the basics of rental counseling and gives counselors tools to help their clients become sustainable and knowledgeable renters. Counselors will learn about intake screening, financial literacy, tenant and landlord responsibilities, fair housing, and the eviction process. Additionally, the counselor will be able to determine a client'ts immediate need for rental crisis counseling. and long term success for sustainable rental housing with the general knowledge of local, state, and federal rental assistance program qualifications and requirements.

Foreclosure Counselor Certification 

The Foreclosure Counselor Certification allows counselors to specialize in the foreclosure process. The certification prepares counselors to navigate the range of options available for clients facing foreclosure and to work with clients to determine the appropriate solutions.

Housing Counseling Program Management Certification

Managing a housing counseling agency requires an understanding of the unique balancing act between staff structure, client volume, and funding availability to maximize production and efficiency. The Housing Counseling Program Management Certification provides strategies that housing counseling program managers can tailor to the unique characteristics of their local communities. Each community has a variety of needs that must be considered in order to ensure that clients are receiving the highest quality service to assist in their housing needs.

Financial Capacity Certification

The Financial Capacity Certification allows industry professionals to specialize in the one-on-one basic fundamentals of financial counseling to low wealth clients. The Certification provides counselors with a holistic approach on assessing a clients financial health, strategies to increasing wealth, developing a financial plan and information on savings and insurance products and tax filing. Implementation and delivery as a current program enhancement or a new stand-alone service model increases the impact on client services and the community.

Homeownership Education Certification

Creating and implementing a homebuyer education program requires an understanding of the homebuying process from A to Z, good public speaking skills and excellent relationship building. The Homeownership Education Certification provides hands-on practical strategies that assists housing counseling professionals with creating a successful homebuyer education program, marketing that program to potential clients and leveraging relationships with vendors inclusive of financial support of the workshop. This certification will provide foundational information necessary for the student to be able to conduct an engaging, information-packed workshop that aligns with HUD reporting standards.